Cardinia Shire is a rapidly developing municipality located on the south-east fringe of Melbourne, between Western Port Bay and the Yarra Ranges. With an area of approximately 1,280 square kilometres, and a growing population of over 74000.
As part of Cardinia Council’s ‘once in a lifetime’ opportunity to move into a new building in Officer enabled the organisation to rethink the way staff work and service customers and the community. As part of this move, the council reviewed their current technology platform and its ability to integrate the proposed Activity Based Working environment. The Activity Based Work (ABW) environment empowers staff to work optimally, with an aim to remove the boundaries of traditional offices. The solution implemented would need to improve collaboration and communication between employees and enhance information accessibility to serve and connect employees with each other, from work and a social perspective. It was evident that their legacy environment would not be suitable to meet these strategic goals.
To address these needs and ensure a speedy deployment, Cardinia Council engaged FiveP Australia to implement an information management strategy based on the Microsoft SharePoint Server 2013. As a Microsoft Certified Gold Partner, FiveP has comprehensive experience, with its consultants having delivered SharePoint solutions since 2005. FiveP’s solution on the SharePoint 2013 platform had a flexible user interface, which is responsive in nature, with an ability to render itself either on mobile devices or desktop/laptops. Throughout implementation, FiveP’s experienced consultants worked closely with Cardinia to ease the integration of the new platform. Utilising SharePoint’s social functionality has resulted in a dramatic increase in users adoption as employees can easily connect with each other.
The partnership between FiveP and the CardiNet project team resulted in the FiveP solution being nominated for a number of council awards. The project won the “CEO Commendation Award for 2014” and the project further received an internal Quarterly Award. Both awards demonstrated Cardinia councils commitment to a flexible and mobile workforce while maintaining information privacy and security for the organisation, residents and customers.
The site now continues to grow and enhance the way in which employees perform their day to day tasks. The social aspects of SharePoint 2013 have been a clear winner with this intranet, as it is a vital part of people’s interaction with each other and helps with Cardinia’s overall knowledge management strategy.
FiveP continues to work in partnership with Cardinia as they look for ways to increase their use of SharePoint and improve collaboration amongst teams.
On behalf of the CardiNet Project Team, I would like to formally recognise your efforts and assistance in helping us deliver our “award winning” intranet solution.
Last Friday night, Cardinia celebrated our Annual Awards recognition night, and the CardiNet project was nominated in a number of categories. The CardiNet project won the “CEO Commendation Award for 2014” which was a very proud moment for us. In addition to this, a couple of months ago, the CardiNet project received an internal Quarterly Award.
Thanks again for your assistance.
FiveP have really understood we have lots of staff and franchisees who are not technical, so the system has been really quick to roll out and easy for everyone to learn. It's great to see the difference it has already made for our business.
One of the important things that resonated with us was that FiveP came to us as a change management
business rather than just a SharePoint business.
The guys at FiveP adapted fast to what we were looking for: they quickly understood that they had to be targeted and directed on what we were trying to achieve
I wanted the intranet to be the one shop to stop for information (‘the single source of truth’).
We now have an interactive, graphical representation of our framework that is easy to use and provides the right level of support and project management governance.
The solution implemented by FiveP improves the collaboration and communication with our employees, they can now quickly access the information they need, at any time and on any device.
Throughout the process, FiveP demonstrated leadership and provided timely advice, helping us to understand how the merger of our information assets could be best achieved in a manner which supported our ongoing operations and community commitments.
By engaging FiveP as a SharePoint specialist we were able to plan a controlled consolidation and content migration program of works which simplified our IT landscape considerably.
FiveP’s client-centred approach, along with their professionalism and focused customer service, made the process and project an effortless endeavour.
MAV’s users can easily keep up-to-date on readily and quickly found information that has improved their collaborative efforts. The degree to which FiveP supported us, proactively and beyond what was expected, ensured the success of the project.
The project has been a success; the new intranet is widely regarded as the ‘source of truth’ for all employees. FiveP’s solution created a system that quickly searched and found relevant information from possibly thousands of documents.
FiveP provided training and user guides which empowered our content authors to truly ‘own’ the site, allowing them add and change content as needed to ensure it remains current and topical.