PrixCar Services (PrixCar) meets the varying and unique requirements of motor vehicle importers in Australia. In recent years, PrixCar has experienced momentous change. The amalgamation of Toll PDI investments and K-Line Auto Logistics highlighted a need to adjust their information processing procedures. While enjoying this apparent growth, employees within PrixCar were being hampered by communication constraints. Mainly – the lack of a centralised information sharing and administration space.
It was evident that the PrixCar solution needed to provide their team of over 350 employees with access to the information they require when they need it, regardless of where they are and what device they used. PrixCar needed a solution that provided a “single source of truth”, unifying their geographically spread workforce and simplifying how they collaborate on documents (i.e. retire network drives).
PrixCar engaged FiveP to deliver their “Collaborate pack”, built on the ‘SharePoint Online: Office365 Platform’ to develop a scalable environment that would meet the evolving needs of their business. The FiveP “Collaborate pack”, which includes change management and post implementation support, enabled PrixCar to rapidly deliver a solution that immediately increased productivity and transformed collaboration into a strength for PrixCar. Employees are now connecting, sharing and collaborating online and receiving vital communications through a single source of truth.
This project was the first cloud initiative for PrixCar and, with the solution now live, has laid the foundation for other cloud-based services built on the O365 platform. PrixCar now has the internal communications infrastructure to support their mission to maintain the status of being the leading Vehicle Storage & Processing Company in Australia.
We were finding that our previous system for storing policies and procedures was having a significant effect on our ability to collaborate across the business. FiveP was engaged to deliver their Collaborate package, built on the SharePoint Online Office 365 Platform.
The project has been a success; the new intranet is widely regarded as the ‘source of truth’ for all employees. FiveP’s solution created a system that quickly searched and found relevant information from possibly thousands of documents. The solution’s ability to be accessed anywhere kept our geographically spread team up-to-date and easily able to communicate on the go, ultimately leading the team to make better, more informed decisions and serve our clients better.
FiveP have really understood we have lots of staff and franchisees who are not technical, so the system has been really quick to roll out and easy for everyone to learn. It's great to see the difference it has already made for our business.
One of the important things that resonated with us was that FiveP came to us as a change management
business rather than just a SharePoint business.
The guys at FiveP adapted fast to what we were looking for: they quickly understood that they had to be targeted and directed on what we were trying to achieve
I wanted the intranet to be the one shop to stop for information (‘the single source of truth’).
We now have an interactive, graphical representation of our framework that is easy to use and provides the right level of support and project management governance.
The solution implemented by FiveP improves the collaboration and communication with our employees, they can now quickly access the information they need, at any time and on any device.
The CardiNet project won the “CEO Commendation Award for 2014” which was a very proud moment for us. In addition to this, a couple of months ago, the CardiNet project received an internal Quarterly Award.
Throughout the process, FiveP demonstrated leadership and provided timely advice, helping us to understand how the merger of our information assets could be best achieved in a manner which supported our ongoing operations and community commitments.
By engaging FiveP as a SharePoint specialist we were able to plan a controlled consolidation and content migration program of works which simplified our IT landscape considerably.
FiveP’s client-centred approach, along with their professionalism and focused customer service, made the process and project an effortless endeavour.
MAV’s users can easily keep up-to-date on readily and quickly found information that has improved their collaborative efforts. The degree to which FiveP supported us, proactively and beyond what was expected, ensured the success of the project.
FiveP provided training and user guides which empowered our content authors to truly ‘own’ the site, allowing them add and change content as needed to ensure it remains current and topical.