The Municipal Association of Victoria (MAV) is the legislated peak body for Victoria’s 79 councils. Formed in 1879, MAV have a long and proud tradition of supporting councils and councillors. MAVs team of specialist staff focus on achieving gains for Victoria’s councils through advocacy, capacity-building, policy development and promoting effective governance.
MAV had their original intranet built on SharePoint 2007. After a successful integration of the 2007 platform, MAV was beginning to experience challenges in managing the organisations data on the legacy platform, this highlighted the obvious need to upgrade the 2007 platform to SharePoint 2013. MAV partnered with FiveP Australia to migrate to the latest version of SharePoint, where features such as managed metadata, enhanced search and social capabilities were required to improve the collaboration and document management efficiencies within the business. MAV also needed to develop their mobile site for a more user-friendly experience across all mobile platforms including tablets and smartphones.
The steps involved in this project included first migrating MAV to SharePoint 2010, where existing site columns were translated to use SharePoint’s managed metadata service. In addition to this, several site clean-up/relocation activities were performed. During the engagement, apart from manual ‘database attach’ migration processes, FiveP used AvePoint DocAve Migration Manager to assist with the moving of site column metadata to the managed metadata service and to relocate sites to the new information architecture.
Following a successful migration to the platform to SharePoint 2013, FiveP deployed their Engage intranet solution. The implementation of this solution immediately provided a more user-friendly responsive mobile site experience, providing paramount viewing across all web devices. FiveP’s solution, based on the SharePoint 2013 platform, has changed the way MAV’s employees work. They are now empowered to communicate, share knowledge and collaborate more efficiently on any device. FiveP’s collaborative partnership with MAV was essential to the project’s success, it ensured that the SharePoint upgrade and migration was performed as smoothly as possible, and disruption to the business was kept to a minimum.
FiveP was successful in achieving our primary objective of upgrading and migrating our SharePoint Platform from 2007 to the current 2013. We are impressed with the successful upgrade and migration of our Platform, as well as the responsive design implementation. MAV’s users can easily keep up-to-date on readily and quickly found information that has improved their collaborative efforts.
The degree to which FiveP supported us, proactively and beyond what was expected, ensured the success of the project. FiveP understands the SharepPoint platform extremely well, they knew precisely what was possible and were able to provide practical and useful advice that resulted in the right solution for us.
FiveP have really understood we have lots of staff and franchisees who are not technical, so the system has been really quick to roll out and easy for everyone to learn. It's great to see the difference it has already made for our business.
One of the important things that resonated with us was that FiveP came to us as a change management
business rather than just a SharePoint business.
The guys at FiveP adapted fast to what we were looking for: they quickly understood that they had to be targeted and directed on what we were trying to achieve
I wanted the intranet to be the one shop to stop for information (‘the single source of truth’).
We now have an interactive, graphical representation of our framework that is easy to use and provides the right level of support and project management governance.
The solution implemented by FiveP improves the collaboration and communication with our employees, they can now quickly access the information they need, at any time and on any device.
The CardiNet project won the “CEO Commendation Award for 2014” which was a very proud moment for us. In addition to this, a couple of months ago, the CardiNet project received an internal Quarterly Award.
Throughout the process, FiveP demonstrated leadership and provided timely advice, helping us to understand how the merger of our information assets could be best achieved in a manner which supported our ongoing operations and community commitments.
By engaging FiveP as a SharePoint specialist we were able to plan a controlled consolidation and content migration program of works which simplified our IT landscape considerably.
FiveP’s client-centred approach, along with their professionalism and focused customer service, made the process and project an effortless endeavour.
The project has been a success; the new intranet is widely regarded as the ‘source of truth’ for all employees. FiveP’s solution created a system that quickly searched and found relevant information from possibly thousands of documents.
FiveP provided training and user guides which empowered our content authors to truly ‘own’ the site, allowing them add and change content as needed to ensure it remains current and topical.