Wilson Security is a region leading security provider with a 9000+ strong team of security professionals serving Australia and New Zealand. In 2014, Wilson Security acquired the commercial security operation of ISS in Australia and First Security business in New Zealand, which again strengthened their position within the security industry.
Their growth over the past year saw a need to realign and refresh their public facing website as they believed it was becoming ‘tired and stale’. The underpinning technology platform also lacked the sophistication necessary to target mobile devices. In addition, Wilson Security had a desire to utilise more multimedia video and images to more prominently reflect their brand out to the market.
To assist in the journey of re-launching their website, Wilson Security elected to partner with FiveP as their preferred technology provider. Along with assistance from a creative agency, the team set out to completely overhaul the website in terms of structure and content with remarkable results. Catering to the various audiences of a public facing website, the newly branded website leveraged the feature set of the SharePoint 2013 platform. Though typically thought to be more suited for intranets and extranets (in this instance) the team demonstrated how SharePoint could stand proudly alongside more widely used enterprise web content management systems (CMS).
Throughout the project, FiveP worked tirelessly with Wilson Security and the creative agency team to come up with a look & feel for the site that could be adapted to laptop, tablet and handheld devices. Knowing the content would need regular updates after go-live, FiveP provided training and user guides to empower the Wilson Security’s content authors to truly ‘own’ the site. The content publishing framework FiveP developed also provided the right mix of flexibility and content governance, ensuring the content on the site could be readily maintained moving forward without compromising on consistency.
The final result was a highly stylised, dynamic and engaging website that is easy to navigate on any number of devices and browser types. Furthermore, the authoring experience is dramatically simplified as the rendering framework manages all the sizing and responsiveness automatically, leaving Wilson Security content authors able to focus on the words and imagery.
Wilson Security recently engaged FiveP to implement our new website as we were finding our old website had become tired and did not have the capabilities to operate on mobile devices.
While working with FiveP, we found the team to be highly professional and personable. They were always available to discuss ideas and concepts and to offer professional input to the design overall. FiveP provided training and user guides which empowered our content authors to truly ‘own’ the site, allowing them to add and change content as needed to ensure it remains current and topical.
FiveP’s professional approach made our vision a reality; the project was delivered to schedule and within budget. It was a successful modernisation of the virtual face of our company. I would not hesitate in recommending FiveP to anyone wanting to change or create a new website.
FiveP have really understood we have lots of staff and franchisees who are not technical, so the system has been really quick to roll out and easy for everyone to learn. It's great to see the difference it has already made for our business.
One of the important things that resonated with us was that FiveP came to us as a change management
business rather than just a SharePoint business.
The guys at FiveP adapted fast to what we were looking for: they quickly understood that they had to be targeted and directed on what we were trying to achieve
I wanted the intranet to be the one shop to stop for information (‘the single source of truth’).
We now have an interactive, graphical representation of our framework that is easy to use and provides the right level of support and project management governance.
The solution implemented by FiveP improves the collaboration and communication with our employees, they can now quickly access the information they need, at any time and on any device.
The CardiNet project won the “CEO Commendation Award for 2014” which was a very proud moment for us. In addition to this, a couple of months ago, the CardiNet project received an internal Quarterly Award.
Throughout the process, FiveP demonstrated leadership and provided timely advice, helping us to understand how the merger of our information assets could be best achieved in a manner which supported our ongoing operations and community commitments.
By engaging FiveP as a SharePoint specialist we were able to plan a controlled consolidation and content migration program of works which simplified our IT landscape considerably.
FiveP’s client-centred approach, along with their professionalism and focused customer service, made the process and project an effortless endeavour.
MAV’s users can easily keep up-to-date on readily and quickly found information that has improved their collaborative efforts. The degree to which FiveP supported us, proactively and beyond what was expected, ensured the success of the project.
The project has been a success; the new intranet is widely regarded as the ‘source of truth’ for all employees. FiveP’s solution created a system that quickly searched and found relevant information from possibly thousands of documents.