
Primary Care Connect
“Our staff are now excited to use our new SharePoint and to see how it will help in collaborating and working better as teams.” – Megan Lorains
“Our staff are now excited to use our new SharePoint and to see how it will help in collaborating and working better as teams.” – Megan Lorains
Primary Care Connect (PCC) are regarded as a community health service that engages well with vulnerable and hard to reach community groups. PCC have over 25 programs focusing on a range of health and well-being issues and they pride themselves on providing person-centered and consumer-driven care that allows people to take control of their lives and bring about change.
We had an existing SharePoint, but it was not functional. Staff could not find documents they were looking for, our existing SharePoint was not engaging or exciting to look at, and, basically, became a place to simply save documents (that you couldn’t find again though!). Primary Care Connect are also doing a lot of work to build a collaborative culture in our workforce and our current systems were a real barrier to achieving this.
Communication and engagement with our staff was a barrier for us all to truly collaborate effectively on projects and service delivery. We were also halfway between transitioning to Office 365, but had little to no knowledge on the potential it actually had.
Having a company that understands, or takes the time to understand our business, and what we do, which John and Himali really did very well. The level and quality of support were key for us. As a not-for-profit organisation, the price was also an important factor for us.
Knowing what we wanted and what we could actually achieve with SharePoint was one of them, but FiveP really helped us understand what our pain points were, and what we could do to fix them. Our low level of knowledge was a concern too, but John and Himali were fantastic in teaching our team and being very patient with all of our questions.
To be honest, we were not on a strict timeline, but with the help of the FiveP team, the project ran on time and communication was fantastic.
We have finished our training with the staff during the first week of April (2018), and our team are excited to start using MILO (our new SharePoint). They can really see the benefits of it, and how it will help in collaboration and working better as teams.
Megan Lorains – Executive Manager Research and Development – Primary Care Connect
"We have noticed great improvements from a communication and time saving perspective"
Wendy Farrall - MHA Care
"The data is now managed in a transparent manner which is unifying for our business."
Kirsten Blake - Community Engagement Coordinator - KPST
"GenesisCare wanted one common solution, a single source of truth for their staff."
Ricky Barclay - GenesisCare
"Our employees have noticed that the new intranet has a more contemporary look."
Shon Hazra - TRY Australia
"There is less double handling, no second guessing and staff are happy they can spend more time with the customer."
Danielle Crosby - DCB
"FiveP came to us as a change management business rather than just SharePoint experts."
Dylan Zuccala - SSCT
"We wanted a quick implementation in order to keep the C-level on board."
Darren Meade – Hansen Technologies
"Our staff are excited to have easy access to all the corporate information in one place."
Ruth Charters – Access Health & Community
"FiveP worked in partnership with APAC to redevelop their project management framework."
Karen Edwards - Australian Pacific Airport Corporation
"The solution implemented by FiveP improves our internal collaboration and communication."
Glenn Neyland – Byte IT
"FiveP's efforts and assistance helped us deliver our award-winning intranet solution."
Rob Petreski - Cardinia Shire Council
"FiveP's solution improves our internal collaboration and communication."
Sudharma Hireman – Homeground Services
"As a trusted advisor, FiveP supported us every step of the way."
Dmitri Mirvis – Mercy Health
"MLC commissioned FiveP to develop a Proof of Concept solution..."
Janet Smith – Methodist Ladies' College
"We are impressed with the successful upgrade and migration of our platform"
Alison Standish – The Municipal Association of Victoria (MAV)
"FiveP’s solution created a system that quickly searched and found relevant information."
Patrick Kashani – Prixcar
"Our old website had become tired and did not have the capabilities to operate on mobile devices."
Kristy Cook – Wilson Security