Read the full article below or download the case study here.
Since 1883 TRY Australia have been creating opportunities for young people to change their lives through the dignity of work. Today, they are a social purpose organisation. TRY Australia delivers access to early learning, mentoring for the vulnerable and those
at-risk and training and employment opportunities for those wanting to try, but have not had the chance.
Our previous intranet’s look and feel was quite old and outdated. The platform was originally built and deployed via Drupal.
Our old environment presented many different versions of documents and the users were unsure which documents were up to date and available to use. The search functionality would also bring up different documents at once and confuse the user.
As a not-for-profit organisation, the cost was something that we had to take into account when making our decision. Plus, better platform functionalities and quality level of support were the main factors that led us to choose FiveP.
Midway through the project, FiveP and TRY Australia decided to rebuild the intranet using the newly released Modern rather than Classic User Interface for SharePoint. This delivered significant benefits including major performance enhancements, simplified user interfaces and optimised use on mobile devices. One of the challenges was coordinating all the “Team Champions” from across the organisation who needed to fit their work on the intranet project around their day jobs. FiveP made the decision to fund the intranet upgrade from Classic SharePoint to Modern as a contribution to the great work Try does with disadvantaged and at-risk youth.
I had a clear time frame in mind about when the new platform should have been deployed and FIveP managed to get the job done well before our implementation expectations by providing tailored training and support following the migration from the old to the new solution.
TRY’s employees have noticed that the new intranet has a much more contemporary look with added custom features. The addition of the “Staff Benefits” page (which offers movie tickets discounts and more) has also improved the engagement with the platform.
Our Staff have noticed that the new intranet has a much more contemporary look with added custom features.
FiveP's enthusiasm and technical approach aligned strongly with our internal values at GenesisCare
Staff can already see the benefits of MILO (our new SharePoint environment) and how it will effectively help reach our goal of building a collaborative culture throughout the entire organisation.
FiveP have really understood we have lots of staff and franchisees who are not technical, so the system has been really quick to roll out and easy for everyone to learn. It's great to see the difference it has already made for our business.
One of the important things that resonated with us was that FiveP came to us as a change management
business rather than just a SharePoint business.
The guys at FiveP adapted fast to what we were looking for: they quickly understood that they had to be targeted and directed on what we were trying to achieve
I wanted the intranet to be the one shop to stop for information (‘the single source of truth’).
We now have an interactive, graphical representation of our framework that is easy to use and provides the right level of support and project management governance.
The solution implemented by FiveP improves the collaboration and communication with our employees, they can now quickly access the information they need, at any time and on any device.
The CardiNet project won the “CEO Commendation Award for 2014” which was a very proud moment for us. In addition to this, a couple of months ago, the CardiNet project received an internal Quarterly Award.
Throughout the process, FiveP demonstrated leadership and provided timely advice, helping us to understand how the merger of our information assets could be best achieved in a manner which supported our ongoing operations and community commitments.
By engaging FiveP as a SharePoint specialist we were able to plan a controlled consolidation and content migration program of works which simplified our IT landscape considerably.
FiveP’s client-centred approach, along with their professionalism and focused customer service, made the process and project an effortless endeavour.
MAV’s users can easily keep up-to-date on readily and quickly found information that has improved their collaborative efforts. The degree to which FiveP supported us, proactively and beyond what was expected, ensured the success of the project.
The project has been a success; the new intranet is widely regarded as the ‘source of truth’ for all employees. FiveP’s solution created a system that quickly searched and found relevant information from possibly thousands of documents.
FiveP provided training and user guides which empowered our content authors to truly ‘own’ the site, allowing them add and change content as needed to ensure it remains current and topical.