As online sales increase, retail businesses are under pressure to deliver better product knowledge and customer service to differentiate. Complex product information is now at everyone’s fingertips with increasing reliance on technology.
One of the greatest challenges in Retail is the need to access information, systems and tools in front of the customer, where payment technology takes pride of place. FiveP develop custom-built applications that allow mainstream business technology accessible on point of sale and other retail-specific technologies.
With retail space at a premium and customers expecting an interactive experience, front line staff are increasingly meeting customers out on the floor. By understanding the information clients want and the devices on which staff need to access that information, FiveP design systems that work on a wide range of mobile, interactive devices.
When interacting with customers, your staff often need to access reliable centralised product information, fast. FiveP Frontline Worker solutions ensure your staff can access and interrogate information anywhere, anytime.
"There is less double handling, no second guessing and staff are happy they can spend more time with the customer."
Danielle Crosby - DCB
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