How to log a new ticket into the FiveP Service Desk

You’ve gone ahead and created your account. So…how do you log a service ticket? Well, there’s a few ways.

Go online

Use our online Service Desk and go to the home page to create a New support ticket.

The following screen will appear.

When you submit the new ticket, you will see the following screen and receive a notification email with an associated ticket #.

Send an email.

You can send an email to support@fivep.com.au which automatically creates a ticket within the Service Desk. Again, the more information that we have regarding your problem, the better we are able to assist you. Please include as much of the information shown above in your email request.

Whichever way you create your ticket, you will receive an email acknowledging the ticket has been received.

Thanks for choosing FiveP for your Support Service!


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