Support.

Our goal is to serve as a partner to your business, with a focus on delivering proactive service in a support model that grows with you.

Expertise on demand.

FiveP Support Service combines a responsive help desk to ensure you have peace of mind that expertise is always nearby. The service is specifically designed to help you accelerate the adoption of your online platforms including Microsoft Teams, SharePoint Online, and Dynamics 365.

At the core of our support service is our support portal. FiveP’s Online Support Portal is your central location for tracking your interactions with our service desk. If something isn’t working as expected, you can submit a request for support quickly and easily.

Our support service is simple, effective, and easy to use. All support hours are purchased in advance and are valid for 12 months from the time of purchase. Hours can easily be topped up at any time.

How can I use my support hours?

FiveP’s support service is specifically designed to help you accelerate the adoption of your online platforms including Microsoft Teams, SharePoint Online, and Dynamics 365. Your support hours can be leveraged across all the following technology and service areas.

Microsoft 365

SharePoint Online

Yammer

Teams

OneDrive

Microsoft Stream

Dynamics 365

PowerBI

PowerApps

Power Automate

Azure

Nintex

Along with the above Microsoft products, you can also use your support hours on a range of our services listed below.

Architecture Consulting.

Our Solution Architects can give you the right advice and construct roadmaps for your transformation journey.

Adoption and Change.

We can assist your team with adoption and change management by applying tried and tested techniques for Microsoft 365 solutions.

Training.

We have a number of training solutions and modules, as well as offering the development of custom training solutions.

Integration.

Our consultants can integrate your Cloud and On-Premise platforms to ensure all your information is available when you need it through a unified interface.

Custom Development.

Our team can unlock the potential of Microsoft 365 through custom solutions for both the front-end interfaces and backend system integration.

Purchase a Support Package.

Simply fill in the form below and we will send you a support agreement to sign via Adobe Sign within 2-3 business hours. Once completed, you will be able to access our services immediately.


    20 Hours - $4,950AUD ex. GST30 Hours - $6,750AUD ex. GST50 Hours - $10,950AUD ex. GST100 Hours - $21,500AUD ex. GST
     

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