Microsoft 365 Support.
Get fast, flexible SharePoint and Microsoft 365 support from our expert consultants. Prepaid support hours give you predictable costs, priority response and peace of mind.
- Supporting Australian businesses since 2012
- Microsoft SharePoint & Teams support experts
- Flexible prepaid support hours – only pay for what you need
FiveP Prepaid Support: Expertise on demand.
Our support is built around rapid response, clear expertise and commercial clarity – not confusion or lock-in – and is designed to help you accelerate the adoption of your productivity platforms including Microsoft Teams, SharePoint Online, Viva and Copilot.
We help organisations of all sizes across Australia with:
- SharePoint Online, Microsoft 365 and hybrid environments
- Security, compliance and governance questions
- Performance and user experience issues
- Integration with Teams, Power Platform and Orchestry
- Ongoing optimisation and best practices
Simply complete the form and one of our consultants will be in touch within 1-2 business hours (AEST) to get started.
FiveP Prepaid Support: Expertise on demand.
Our Prepaid Support service is delivered by a responsive help desk to ensure you have peace of mind that expertise is always nearby.
Prepaid Support is simple, effective, and easy to use. All support hours are purchased in advance, are able to be used immediately, valid for 12 months from the time of purchase, and can easily be topped up at any time.
FiveP’s Prepaid Support plans provide your business with:
- Priority access to experienced SharePoint consultants
- Flexible support hours you can draw down as needed
- Predictable budgeting with no surprise invoices
- Fast turnaround on critical issues
- Expert advice and guidance based on how your business works
How can I use my support hours?
FiveP’s support service is specifically designed to help you accelerate the adoption of your productivity platforms including Microsoft Teams, SharePoint Online, Viva and Copilot. Your support hours can be leveraged across all the following technology and service areas.
Microsoft 365
SharePoint Online
Microsoft Viva
Teams
OneDrive
Azure
Copilot
PowerBI
PowerApps
Power Automate
You can also use your support hours on a range of our professional services listed below.
Architecture Consulting.
Our Solution Architects can give you the right advice and construct roadmaps for your transformation journey.
Adoption and Change.
We can assist your team with adoption and change management by applying tried and tested techniques for Microsoft 365 solutions.
Training.
We have a number of training solutions and modules, as well as offering the development of custom training solutions.
Integration.
Our consultants can integrate your Cloud and On-Premise platforms to ensure all your information is available when you need it through a unified interface.
Custom Development.
Our team can unlock the potential of Microsoft 365 through custom solutions for both the front-end interfaces and backend system integration.
Frequently Asked Questions.
What is FiveP Prepaid Support?
Prepaid support gives you a block of hours with expert consultants you can draw against as needed – priority, predictable and flexible.
How does prepaid support work?
You purchase hours upfront and we deduct time as we resolve your issues. Hours don’t expire quickly, and support is scheduled based on priority. At the core of our support service is our support portal. FiveP’s Online Support Portal is your central location for tracking your interactions with our service desk. If something isn’t working as expected, you can submit a request for support quickly and easily.
Can support cover critical issues?
Is support only for SharePoint?
No – we can assist with Microsoft 365, Teams, Copilot, Orchestry and integration scenarios where Microsoft 365 is involved.
How flexible are the support hours?
Very. As your needs change, or scenarios present themselves, you can add hours or even move to a more formal project with our team.
Trusted by some of Australia's most innovative companies.
Get Support Today.
Australian businesses choose FiveP for support because we combine technical skill with commercial clarity and responsiveness. Simply complete the form and one of our consultants will be in touch within 1-2 business hours (AEST) to get started.